Privacy Policy

Enginira respects your privacy. This Privacy Policy explains how we collect, use, and protect personal data in connection with the use of our platform and services.

1. Introduction

1.1 This Privacy Policy applies to all visitors, customers, and users of the Enginira platform.

1.2 Enginira Inc., together with its affiliated entities, is the responsible entity (data controller) for the collection and processing of personal data under this Policy.

2. Information We Collect

2.1 Account information – such as name, email address, job title, employer or company details, and account credentials.

2.2 Usage information – information about how users interact with the Enginira platform, including access logs, feature usage, timestamps, and device or browser type.

2.3 Payment information – billing and invoicing details provided by customers. Payment processing is handled securely by third-party providers; Enginira does not store full credit card details.

2.4 Communications – information provided when users contact Enginira for support, sales inquiries, onboarding, or other communications.

3. How We Use Your Information

We use personal data for the following purposes:

3.1 To provide, operate, maintain, and improve the Enginira platform and services.

3.2 To manage customer relationships, including onboarding, subscriptions, billing, and invoicing.

3.3 To respond to inquiries and provide technical or commercial support.

3.4 To send service-related communications, product updates, or marketing materials (you may opt out of marketing communications at any time).

3.5 To comply with applicable legal obligations and to protect the security, integrity, and reliability of the platform.

4. Sharing of Data

4.1 Enginira does not sell personal data.

4.2 Personal data may be shared with trusted third-party service providers (such as cloud hosting, analytics, or payment processors) solely for the purposes described in this Policy and subject to appropriate confidentiality and security obligations.

4.3 Personal data may be disclosed where required by applicable law, regulation, or legal process.

5. Data Retention

5.1 Personal data is retained only for as long as necessary to provide our services, meet contractual and legal obligations, or resolve disputes.

5.2 Customers and users may request deletion of their personal data, subject to applicable legal or contractual retention requirements.

6. Security

6.1 Enginira implements appropriate technical and organizational measures designed to protect personal data against unauthorized access, loss, alteration, or misuse.

6.2 While we take security seriously, no system is completely secure. Users are responsible for maintaining the confidentiality of their login credentials.

7. Your Rights

7.1 Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal data.

7.2 To exercise these rights or to raise privacy-related questions, please contact us at privacy@enginira.com.